All Posts By
Sara Ataebi
ST Hotels, owns and operates 5 hotels all located in the Gzira/Sliema Area..
© 2024 ST Hotels. Powered by 9H Digital
×
Powered by WhatsApp Chat
ST Hotels, owns and operates 5 hotels all located in the Gzira/Sliema Area..
Want to receive exclusive offers in your inbox monthly? Subscribe to our newsletter here.
© 2024 ST Hotels. Powered by 9H Digital
(members promo code will be sent to the provided e-mail address within 48 hrs).
• We have raised our already high standards related to cleaning and disinfecting surfaces.
• We have made hand sanitizer available throughout our hotels and provided instructions to our staff to keep high standards of hygiene.
• Bins in public areas are being emptied daily.
• Our staff has been given clear guidelines on what to do if a customer or an employee is feeling unwell and may have contracted COVID-19.
• At breakfast in our restaurant, we change the serving utensils, bread and butter knives and the cloths protecting food at regular, short intervals.
• The best way to prevent infection is to ensure good hand hygiene. Wash your hands with warm water and soap and use hand sanitizer when necessary. Don’t forget to clean your mobile phone each time too.
• Avoid handshaking and close contact with people as much as possible. Keep 1 meter social distance whenever possible.
• Avoid using cash, pay by contactless payment/card.
• Do not share your glass or drinking bottle.
• Cough considerately: cover your mouth and nose with a paper handkerchief when you cough or sneeze. If you do not have a paper handkerchief, sneeze or cough into the upper parts of your sleeves.
• Put used paper handkerchiefs in the bin immediately after use, or flush them in the toilet.
• Be responsible and contact our reception if you suspect you have contracted COVID-19.
Our Travel Advisory Policy
Given the flexibility our guests and customers need right now we have implemented the following policy which applies both to existing as well as new reservations.
Best Flexible Rate: This rate offers maximum flexibility to change or cancel your reservation. For direct bookings this rate can be fully changeable or refundable up to 24 hours prior to the day of arrival.
Bookings via a third-party: For bookings made through an online booking platform (e.g. Booking.com, Expedia) or third-party travel professionals, please contact them directly – you should refer to their terms and conditions.
Our Commitment to Cleanliness
As we welcome you back to our hotel, we are committed to providing you with a safe environment that aligns with expert protocols for working to defeat COVID-19. We will actively monitor and evolve our solutions to ensure a continued focus on the health and safety of our guests and employees.
Our property is compliant with all the health and safety standards required by the Malta Tourism Authority.
Public Spaces: Additional deep cleaning of high touch surfaces, social distancing, ‘last cleaned’ charts, best practices for pools, fitness centres and lounges.
Guest Rooms: In guest rooms, we have elevated our rigorous protocols to thoroughly clean all surfaces with hospital-grade disinfectants. And we will be placing disinfecting wipes in each room for your use.
Hand Sanitizer: Hand sanitizing stations have been installed at hotel entrances, at our front desks, our elevator banks, and meeting spaces.
Social Distancing: Signage in public spaces will remind our guests to maintain social distancing. We will be adding partitions at check-in to provide an extra level of precaution for our guests and our employees.