OUR ROLE IN YOUR PRIVACY

This Privacy Policy aims to give you a better understanding of how we collect and use your personal data obtained through our website.  It sets out how we use and protect any information that you give when you use this website.  We are committed to ensuring that your privacy is protected. When we ask you to provide certain information by which you can be identified and when we collect and store information, you can be assured that it will only be used in accordance with this Privacy Policy.

This website contains links to other websites.  Please note that the privacy policy of other website may vary and therefore you should look at the privacy statement applicable to the website in question. 

Also some of our services are offered through 3rd parties.  Kindly note that these 3rd parties are solely Subscribers to our Services are solely responsible for establishing their privacy policies for and ensuring compliance with all applicable laws and regulations, as well as any and all privacy policies, agreements or other obligations that they might have.  Therefore you should look at the privacy statement applicable to the 3rd party websites in question.  , relating to the collection of personal information in connection with the use of our Services by individuals (also referred to as “data subjects”) with whom our Subscribers interact.

Please read this policy till the end.

We may change this policy from time to time by updating this page.  It is your duty to keep yourself up to date and to check this page from time to time.

WHAT IS YOUR DATA?

The General Data Protection Regulation (GDPR) defines your data as “any information relating to an identifiable natural person”, put simply; any information about you.

WHEN AND HOW WE COLLECT YOUR DATA

All the information that we collect is with your knowledge that we are collecting such data, such as when you contact us through this website and give us information about you at https://sthotelsmalta.com/contact/

WHAT DATA DO WE COLLECT?

We only collect the minimum amount of data required and only related to the purposes mentioned.

Contact details and Data that identifies you

  • First name
  • Last name
  • Company Name and website name (in cases where applicable)
  • Address
  • Email address
  • Mobile number or other means of contact that you may give us
  • Credit card information
  • Any other details that you may give us in the ‘subject’ or ‘message’ section of ‘Contact Us’ at https://sthotelsmalta.com/contact/

We refer to any information described above as “Account and Profile Information” for the purposes of this Policy.  By voluntarily providing us with Account and Profile Information, you represent that you are the owner of such personal data or otherwise have the requisite consent to provide it to us.

A third-party is used to manage credit card processing. This 3rd party is not permitted to store, retain, or use your billing information for any purpose except for credit card processing on our behalf.   , relating to the collection of personal information in connection with the use of our Services by individuals (also referred to as “data subjects”) with whom our Subscribers interact.

Cookies

We only collect anonymous analytical cookie data that does not in any way identify you.  (Refer to Cookie Policy). 

WHY DO WE USE YOUR DATA?

We need your information so we can reply to your queries in the most efficient way.  We also may need to contact you to verify that you are actually the person requesting information.  Your personal information will be used for a variety of purposes, including to:

  1. provide, operate, maintain, improve, and promote our services and offers;
  2. enable you to access and use our services and offers;
  3. process and complete transactions and send you related information;
  4. send transactional messages, including responses to your comments, questions, and requests;
  5. provide you with customer service and support;
  6. send you promotional communications, including features, surveys, newsletters, offers and promotions;
  7. monitor and analyze trends, usage, and activities in connection with the websites and services;
  8. personalize the websites and services, including by providing features or advertisements that match your interests and preferences; and
  9. for other purposes for which we obtain your consent.

You can opt-out of by contacting us at [email protected]

Marketing and newsletters

In the event of the introduction of newsletters or marketing shots, you will only receive the newsletters and the marketing shots if you opt in to receive them.

Sharing Of Information Collected

Third-Party Service Providers:

We share information, including personal information, with our third-party service providers that we use to provide hosting for and maintenance of our website, application development, backup, storage, payment processing, analytics and other services for us.  These third-party service providers may have access to or process your personal information for the purpose of providing these services for us. We do not permit our third-party service providers to use the personal information that we share with them for their marketing purposes or for any other purpose than in connection with the services they provide to us.

Compliance with Laws and Law Enforcement Requests:

In certain situations, we may be required to disclose personal information in response to lawful requests by public authorities. We may disclose personal information to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. We may also share such information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.

Community Forums:

The website may offer publicly accessible blogs, community forums, comments sections, discussion forums, or other interactive features (“Interactive Areas”). You should be aware that any information that you post in an Interactive Area might be read, collected, and used by others who access it.  To request removal of your personal information from an Interactive Area, contact us at [email protected]  In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Our Sharing:

We may share information, including personal information, with any member of ST Hotels Malta.

International Transfer of Information Collected

If you are visiting our websites from the EEA or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your personal information to the United States and all other jurisdictions with which we operate.  By providing your personal information, you consent to any transfer and processing in accordance with this Policy.

HOW LONG DO WE KEEP YOUR DATA?

Any data relating to queries and your online requests (including administration and accounts documents) is kept for 10 years from the day it is registered.  If you are an Investor of ours, all the data aforementioned is kept for 10 years after termination of our business relationship.

YOUR PRIVACY CHOICES AND RIGHTS

You may choose not to provide us with any personal data and continue to browse our website, but in that case we will not be able to process and reply to your queries or requests.

You can turn off cookies in your browser by changing its settings, however we only collect anonymous data for the purpose of analytics. This data helps us better understand our audience, so if this does not bother you, then we ask you to allow cookies. 

YOUR RIGHTS

  • You have the right to access any information we hold about you.
  • You have the right to make us correct any inaccurate personal data about you.
  • You can object to us using your data to profile you or make any automated decisions about you.
  • You have the right to be forgotten by us.
  • You have the right to lodge a complaint on how we use your personal data.
  • You have the right of erasure.  Please note, however, that we may need to retain certain information for record keeping purposes, to complete transactions or to comply with our legal obligations.
  • You have the right to object to processing.
  • You have the right to restrict processing.
  • You have the right to data portability.

You can contact us on any questions you may have about your rights on [email protected]  We will consider your request in accordance with applicable laws. To protect your privacy and security, we may take steps to verify your identity before complying with the request.

You also have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.

CHILDREN’S PERSONAL INFORMATION

We do not knowingly collect any personal information from children under the age of Adult Consent, however that age is defined in your locality or region of the world according to local legislation or International Law. Should a regional, local law exist on adult consent, then it is accepted that the age of consent in your locale is 16 (sixteen) years of age. If you are under the age of adult consent, please do not submit any personal information through our website. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide personal information without their permission. If you have reason to believe that a child under the age of adult consent has provided personal information to us please contact us at [email protected]

BUSINESS TRANSACTIONS

We may assign or transfer this Policy, as well as your account and related information and data, including any personal information, to any person or entity that acquires all or substantially all of our business, stock or assets, or with whom we merge.

CHANGES TO THIS POLICY

If there are any material changes to this Policy, you will be notified by our posting of a prominent notice on the Websites prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of the website and services constitutes your agreement to be bound by such changes to this Policy.

CONTACT US

Thanks for taking the time to read our privacy notice. We have designed it to help you understand what we do with your personal data by being transparent and clear. Hopefully we have shown you how important your privacy is to us and that you can trust us with your personal data. If you have questions regarding this Policy or about ST Hotels Malta. privacy practices, please contact us by email at [email protected]

Thank you for choosing ST Hotels Malta!